Out of hours and emergency services

The Willow Veterinary Clinics provide 24 hour on site emergency service for clients. This means that in an emergency, you telephone us on our normal contact number, and will be seen at our surgery by our usual veterinary staff. Similarly if your pet needs to be hospitalised overnight, it will be cared for at the practice by our staff. The practice has overnight facilities for the staff should a patient require intensive overnight care.

Surgical facilities

We have a modern and well-equipped theatres, which conform to all the requirements for the Royal College of Veterinary Surgeon's requirements for a small animal practice. We are fully equipped and experienced in surgery for many major orthopaedic and soft tissue procedures.

 

 

 

 

 

 

 

The Endon practice is equipped with an operating microscope, which allows the surgeon to perform surgeries which require high levels of magnification and detail.  Suction units are available for the surgeon to use as required.

 

 

 

 

 

 

 

We use modern anaesthetic techniques, equipment and drugs throughout to ensure the safest anaesthetics for our patients, and all patients are monitored and all parameters are recorded throughout the anaesthetic by a veterinary nurse. We have a wide selection of monitoring equipment for anaesthetised patients, including capnography, ECG, Doppler  and oscillometric blood pressure monitors and pulse oximetry.

 

 

 

Diagnostic facilities

The Willow Veterinary Clinic is equipped with in-house blood sample analysers for biochemistry, haematology , electrolytes and blood gases. This means that patients results can be returned within twenty minutes if necessary to allow quick diagnosis and treatment of your pets. We have a patient side blood analysers for critical patients which provides results within 2 minutes in an emergency.

Doppler blood pressure monitors are available to monitor the blood pressure of our patients, this is especially relevant for elderly cats, and can be quickly and easily performed during a consultation.

We have fully equipped diagnostic imaging rooms where we perform radiography, ultrasonograpy, endoscopy and bronchoscopy. Our X-ray machines provide excellent quality images, and we have a 'floating' table for the patient, which allows the pet to be moved for different X-ray positions without excessive lifting or manipulation. We have ultrasound facilities, and have recently purchased a colour Doppler ultrasound unit which will provide further diagnostic information in cardiology cases.

 

 

 

 

 

 

The practice is proud to offer endoscopy and bronchoscopy (looking into the airways with a camera), our endoscopy unit allows visualisation of the camera images onto a screen for excellent diagnostic opportunities.

Our multiparameter monitors allow us to perform 6-lead echocardiograms (ECG) as well as oscillometric blood pressure monitoring, which is very useful for patients with heart conditions.

 

 

 

 

 

 

 

 

 

Hospitalisation facilities

We have dedicated kennel rooms with a large number of cages in a variety of sizes for all small animal patients. All of our kennels are stainless steel to allow immaculate hygiene between cases.

Patients are monitored closely by our staff whilst in the kennel area when hospitalised.

We have separate isolation suites with a number of different sized stainless steel cages available. These facilities are used for any patient with an illness that has the potential to be spread to another animal or person. Thes suites are self contained and fully separated from the rest of the patients, which allows our staff to barrier nurse any infectious patient to prevent transmission of disease, whilst still allowing excelling nursing care of the patient.

 

 

 

 

 

Intensive care facilities

For critically ill-patients, we have temperature controlled oxygen tents which allow the administration of oxygen without stress to the patient. We stock a full selection of products for fluid resuscitation of critical patients, and have infusion pumps in the practice to administer fluids accurately. The patient side blood gas and electrolyte analysers are invaluable for the fast diagnosis and treatment of critical patients. The blood pressure monitors, ECG and pulse oximeters are extremely useful for the monitoring and successful treatment of critically ill patients.

 

 

 

Nursing care and Nurse Clinics

Our nursing staff consists of qualified and student veterinary nurses. Our nurses are all trained in all aspects of veterinary nursing, and spend much of their time caring for your pets during their stay at the practice. The nursing staff play an active role in monitoring patients and reporting findings to the veterinary surgeon, monitoring patients during the recovery phase post-anaesthesia as well as feeding, bathing and exercising patients. Our qualified nurses are encouraged to take regular courses in various fields to keep their knowledge and skills current.

The nurses have various specific interests and are encouraged to interact with clients on a one to one basis. The nurses offer free of charge clinics to discuss your pets weight issues, and dental health. The nurses are all more than happy to discuss any issues regarding pet care and husbandry with clients. Please call the practices for further information.

Ophthalmological Services (for Eye Problems)

Mr Curry has recently undertaken and successfully passed a GPCert in ophthalmology, and has a keen interest in eye conditions and patients with eye problems.

 

 

 

 

The practices are particularly well equipped for dealing with patients with eye problems, with diagnostic equipment including a tonopen (to accurately measure the pressure within the eye), slit lamp (for high magnification inspection of surface and internal eye problems) plus our consult rooms are equipped with powered ophthalmoscopes for internal inspection of the eyeball. We are equipped surgically to deal with numerous eye problems, including corneal ulcer treatments, adnexal (around the eye and eyelids) surgeries and problems with extra eyelashes.

 

 

 

Dental Services

Dental health is very important for pets for good health and well-being, and mouth pain can be very detrimental to a pets quality of life. The practices have state of the art dental machines for tooth descaling and polishing, which also include high and low speed fibre optic dental burs for tooth extraction. This allows us to perform dental treatments quickly, thoroughly and with minimal disruption to the patients mouth and gums. We also have a dental radiography unit to image teeth for root problems and non-surface problems, and to x-ray the gum line for any problems regarding retained roots.

The nurses at the practice offer free of charge dental clinics during which your pet's teeth can be checked for any problems, and the nurses can offer help and advice with dental hygiene and home care for your pets.

Collection/Delivery Service

The Willow Veterinary Clinic is able to offer a collection and delivery service for pets requiring treatment. This may be especially beneficial for clients with mobility problems, or transport issues. We have a dedicated van for this purpose, which is fitted with kennels to ensure your pet is transported comfortably, securely and safely. Please contact the practice for further details. A charge is made for this service.

Open Evenings and Client Events

Since 2009 we have held a number of open evenings for clients, pet owners and anyone interested in our work and practice. These evenings have been a resounding success, with many people attending on a regular basis. We supply a light supper and beverages, plus a short informative talk illustrated with a display of information and images, followed by a chance to ask any questions on an informal basis. The evening closes with an opportunity to have a tour around our practice with a veterinary nurse. For more information and for dates and venues of future open evenings, please see Hot Topics or feel free to ask at the practice.